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<div data-block="true" data-editor="9sjha" data-offset-key="cjlv9-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="cjlv9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="cjlv9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">When placing an order that includes a Pre-ordered item in addition to other items, you will be charged for your complete order once it has been placed. However, your order will all be shipped out once your pre-ordered item is available.&#xA0;</span></span></div><p><br></p><p><span data-offset-key="cjlv9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 14px;">Please feel free to reach out to us at <a href="mailto:customercare@shopzestt.com">customercare@shopzestt.com</a> if you have any further questions, we are happy to help!</span></span></p><p><br></p></div><div data-block="true" data-editor="9sjha" data-offset-key="1kb2u-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Please feel free to reach out to us at customercare@shopzestt.com if you have any further questions, we are happy to help!.

What happens if I order a Pre-order item and other items that are in stock on the same order?

Product Specifics

Where do you ship from?

How long will processing and shipping take?

Do you ship internationally?

How do I track shipping of my order?

Order Status: Delivered Not Received

Will my order arrive in time for Christmas?

Shipping and Tracking

How To: Return or Exchange

What is your return policy?

Gift Exchange

What do I do if my item is damaged?

Returns and Exchanges

Where is your product made?

What is GOTS?

How do I care for my 100% organic cotton products?  Are they machine washable?

Cashmere Care Instructions

Cashmere Contents

What is Cashmere?

Difference between the classic organic cotton and cloudspun cashmere

How can I wear the Dreamsoft Travel Scarf?

What should I do if my scarf wrinkles or rolls at the edges?

Is your company based in the United States?

What is a pre-order?

The Alpaca Luxe Wrap Contents

Alpaca Luxe Wrap Care Instructions

What Is Alpaca?

Can I make an address change or cancel my order?

Changing My Order

Can I stack discount codes?

How do I purchase a giftcard?

What does pre-order mean?

What do I do if a product I want is out of stock?

Do you offer price adjustments?

How To Order

What happens if I order a Pre-order item and other items that are in stock on the same order?Updated a year ago