Can I make an address change or cancel my order?Updated 10 months ago
When an order is placed on our website, that order is immediately transmitted to our warehouse system to be prepared for shipping (i.e. our printer at the warehouse prints the packing slip and shipping label). This happens within 15 minutes of an order being placed and once that happens, we aren't able to make changes since editing the order would mean asking our warehouse personnel to edit packing slips by pen and stop the flow of orders. We make it a goal to ship every order out ASAP, most within the same business day, as we know our customers want or need their items for future trips etc.
While we are not able to make address changes, you as a customer can contact UPS or USPS to request a delivery change. Please use your tracking link to see which carrier is delivering your item and see the links below for additional information on scheduling a redelivery:
While we are not able to make address changes, you as a customer can contact UPS or USPS to request a delivery change. Please use your tracking link to see which carrier is delivering your item and see the links below for additional information on scheduling a redelivery: